Privacy policy

Privacy Policy

Islands in the Sun BBQ, Inc.

At Islands in the Sun BBQ, Inc., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or make a purchase from our online store.

What Personal Information We Collect

When you visit our website or place an order, we may collect the following types of personal information:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (such as credit card details)

  • Account login information (if you create an account)

  • Order history and purchase details

  • Device information such as IP address, browser type, and cookies used to improve website functionality

This information may be collected when you:

  • Place an order

  • Create an account

  • Contact customer support

  • Sign up for email or SMS notifications

  • Browse or interact with our website

How Personal Information Is Used

We use your personal information to:

  • Process and fulfill orders

  • Arrange product shipping and delivery

  • Send order confirmations and shipping updates

  • Communicate with you about your purchases

  • Provide customer service and support

  • Improve our website, services, and customer experience

  • Detect and prevent fraud

  • Send marketing emails or promotions (if you choose to receive them)

You may unsubscribe from promotional emails at any time by using the unsubscribe link in the email.

SMS Communications

If you provide your phone number and consent to receive SMS messages, we may send text messages related to:

  • Order updates

  • Customer support responses

  • Delivery notifications

  • Promotional offers

SMS consent is not shared with third parties or affiliates.

You may opt out of SMS communications at any time by following the instructions included in the message.

Who Personal Information Is Shared With

We only share personal information when necessary to operate our business and fulfill customer orders. Your information may be shared with:

  • Payment processors to securely process transactions

  • Shipping carriers and logistics companies to deliver your orders

  • Manufacturers or distributors when products are shipped directly from suppliers (dropshipping)

  • Website hosting and ecommerce platforms, including Shopify

  • Email and marketing service providers that help us communicate with customers

These partners only receive the information necessary to perform their services.

We do not sell or rent personal information to third parties.

Payment Security

Payments are processed through secure payment providers that use industry-standard encryption and security technologies. Islands in the Sun BBQ, Inc. does not store full credit card information on our servers.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Maintain your shopping cart

  • Improve website performance

  • Analyze site traffic

  • Personalize your shopping experience

You can disable cookies in your browser settings, although some parts of the website may not function properly if cookies are disabled.

Third-Party Websites

Our website may contain links to third-party websites. These websites operate independently and have their own privacy policies. Islands in the Sun BBQ, Inc. is not responsible for the privacy practices or content of external websites.

Data Protection

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, misuse, or disclosure.

Automated Privacy Policy + Keeping It Updated

We may use an automated privacy policy generator and Shopify’s latest policy templates to help keep this Privacy Policy aligned with our store operations. This helps ensure our policy content stays consistent with:

  • our current store settings (such as checkout, shipping, and marketing preferences)

  • the services used to operate our store, including Shopify and payment providers

  • updates to Shopify’s recommended policy language

Because store settings and services may change over time, this Privacy Policy may be updated periodically to reflect those changes. Any updates will be posted on this page with a revised effective date.

Accessibility of This Privacy Policy

This Privacy Policy is easily accessible on our website and may be linked near any forms where personal information is collected.

As a best practice, a link to this Privacy Policy may also appear in the footer of every page on our website.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Islands in the Sun BBQ, Inc.
Customer Support

Email: pete@islandsinthesunbbq.com
Phone: 888-556-8121